Due to the nature of the product, we cannot accept returns, exchanges, or cancellations due to customer convenience, so we appreciate your understanding.

Please also check this page for more details.

However, if an order is placed incorrectly due to an operational error on the purchasing site, we will refund the cost of the incorrectly ordered item upon purchase of the product you originally wanted.

If you would like a refund, please fill in the required information in the form below.